Support Center

TripCast Support Center

We're here for any question or issue you have about TripCast. Browse the frequently asked questions below or get in touch with us directly.

Frequently Asked Questions

How do I view the weather along my route?

Enter your departure and destination addresses (and intermediate stops if you like) and pick your departure time; the app shows forecasts along the route and the rain radar.

Why does the app ask for location permission?

Location is used only while the app is open: to set your current position as the starting point, to show it on the map, and for live trip tracking. Your location history is not collected or stored; you can also plan routes by typing addresses without granting permission.

What does live trip tracking do?

It follows your progress along the route, detects when you reach waypoints or leave the route, and updates arrival times and the weather at upcoming points based on your driving speed.

How do I change the temperature unit?

In Settings you can choose Celsius/Fahrenheit and adjust the theme, quiet hours and break reminder intervals.

How do I delete my past trips?

Trip history is stored only on your device. You can delete records one by one from within the app or clear them all; uninstalling the app removes everything.

System Requirements

Android 8.0 (API 26) or higher, iOS 14.0 or higher. An internet connection is needed for routes and weather; GPS hardware is needed for location-based features.

Known Issues

The app is currently in closed testing; forecast data may be limited in some regions. Your feedback goes directly into the development process.

Contact

Email: info@gmdevhub.com.tr
Response time: about 24 hours on business days.
When reporting an issue, please include your device model, operating system version and app version.